Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are R99 using Aramex as they deliver to the door.

Should you prefer Postnet to Postnet we can offer this, at R99, and it will take 2-3 working days. Please note this in our order under Notes or contact us directly for more information.

How long will delivery take?

Delivery is overnight to main centres but to remote/outlying areas is 2-3 working days.

What exactly happens after ordering?

Orders received before 12 will be dispatched same day. Orders received after 12 will be dispatched the following working day.
You will receive email confirmations for your order.

How do I care for my harness or brace?

All products can be hand washed, in ambient temperature water, with a mild detergent.
Do not tumble dry.

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